Terms of Service

Welcome to Qemma Soft. By using our website or services, you agree to be bound by the following terms and conditions. Please read them carefully before using any of our services.

1. Acceptance of Terms

By accessing Qemma Soft's website or engaging any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Description of Services

Qemma Soft provides a range of digital services including but not limited to: web and app development, digital marketing, visual identity design, IT consulting, and cloud solutions. The details of each service are subject to a separate contract or agreement signed with the client.

3. Client Obligations

• Provide accurate and complete information when communicating or contracting.
• Adhere to agreed timelines and provide materials and approvals on time.
• Not use our services for any illegal purposes or in violation of applicable regulations.
• Maintain the confidentiality of access credentials and accounts we provide.
• Pay financial dues on the agreed dates.

4. Intellectual Property

All works, designs, and code we produce remain the property of Qemma Soft until full payment of agreed fees is received. Upon complete payment, ownership of the final deliverable transfers to the client as specified in the contract. Qemma Soft retains the right to showcase completed work in its portfolio unless otherwise agreed in writing.

5. Payment & Refunds

Payment terms are defined in the service contract with each client. Generally:

• An advance payment is required before work begins.
• Advance payments are non-refundable if the client cancels the project after work has commenced.
• In case of payment delay, we reserve the right to suspend services until dues are settled.
• Any financial dispute is subject to amicable negotiation first, then arbitration under applicable law.

6. Confidentiality

Qemma Soft is committed to maintaining the confidentiality of all business and technical information shared by the client during and after the collaboration period. The client also agrees not to disclose any confidential information related to our working methods or internal technologies.

7. Limitation of Liability

Qemma Soft shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our maximum liability in all cases is limited to the actual amount paid for the specific service in question.

8. Termination

Either party may terminate the contract with prior written notice as specified in the service agreement. In case of termination by the client, fees are due for work completed up to the termination date. In case of termination by us for legitimate reasons, we commit to refunding any payments for services not yet delivered.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from these Terms are subject to the exclusive jurisdiction of the courts of Cairo, Egypt.

10. Amendments

We reserve the right to modify these Terms at any time. Existing clients will be notified of any material changes via email. Continued use of our services after amendments are posted constitutes acceptance of the updated Terms.

11. Contact Us

For any questions regarding these Terms: